faqs
Frequently Asked Questions
In New Zealand, a heat pump is an air conditioner that can heat and cool. The term “heat pump” generally refers to reverse cycle air conditioners which provide both heating in winter and cooling in summer.
No matter what the state of the weather outside, you and your family can relax in comfort every day of the year. Heat pumps are so versatile, and unlike gas and oil heaters that only heat, a heat pump will warm your home in winter, keep it cool and comfortable in summer and also remove excess humidity by working as a dehumidifier.
The correct system size depends on room dimensions, insulation levels, number of windows, and local climate. Our experience team will complete a site assessment to recommend the right capacity unit for your space.
Dampness and mould from humidity are the prime destroyers of furniture, drapes and chattels as well as causing unpleasant odours. The Mitsubishi Electric range has a DRY cycle function only in the cooling mode, where the indoor coil acts like a mirror in a bathroom collecting moisture and removing it via the attached condensate drain, performing the same function as a dehumidifier.
Our range of advanced heat pumps can help to keep your family healthier all year round because they are cleaner, healthier and safer. They use a variety of air purification filter systems that remove fine dust particles, allergy-causing pollen and invisible mould spores, revitalising and refreshing the air in your home.
At the touch of a button on your remote control, via a text message on your mobile phone or from an internet browser, you can select the exact temperature that suits you, keeping you warm and cosy in winter and cool and refreshed in summer. In fact, that’s all it takes to change from heating to cooling – no fuss, no hassle. You can also pre-set your heat pump to automatically switch on and off when you’re out, ensuring the temperature is just right when you get home.
Electric heat pumps are highly energy efficient and economical to run, saving on your home heating bills. Because heat pumps don’t use power to create heat (they simply transfer the existing free heat in or out of your home) they can generate up to four times as much energy as they consume. Now that’s energy efficient! Besides, an inverter heat pump is not constantly running at full load, so it uses a lot less power, unlike many older systems.
We recommend servicing every 12 months. Regular maintenance ensures efficiency, prolongs lifespan, and maintains healthy indoor air quality.